Terms of Service

Last updated: January 1, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES.

By accessing or using the website or services of RICKS CUSTOM WELDING INC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

1. Scope of Services

RICKS CUSTOM WELDING INC provides custom welding and metal fabrication services, including but not limited to:

  • Welding services (steel, stainless steel, aluminum)
  • Metal fabrication
  • Gates and fence fabrication and installation
  • Railing fabrication and installation
  • Metal repair services
  • Custom orders from drawings
  • Mobile welding services

2. Quotes and Pricing

2.1 Quote Requests

All quotes are provided free of charge and are based on the information provided by the customer. Quotes are estimates only and may be subject to change based on actual project requirements.

2.2 Quote Validity

Written quotes are valid for 30 days from the date of issuance unless otherwise specified.

2.3 Price Changes

Prices may change due to:

  • Material cost fluctuations
  • Changes in project scope or specifications
  • Additional work not originally quoted
  • Site conditions affecting labor requirements

3. Orders and Contracts

3.1 Order Acceptance

An order is considered accepted when we provide written confirmation of the order and any required deposit is received.

3.2 Deposits

We may require a deposit before beginning work. Deposit amounts will be specified in the quote or contract. Deposits are non-refundable unless we are unable to complete the work.

3.3 Changes to Orders

Changes to orders after acceptance may result in additional charges and timeline adjustments. All changes must be agreed upon in writing.

4. Payment Terms

4.1 Payment Schedule

Payment terms will be specified in the quote or contract. Standard terms are:

  • Deposit: Due upon order confirmation
  • Progress payments: As specified in contract for larger projects
  • Final payment: Due upon completion and before delivery or installation

4.2 Accepted Payment Methods

We accept cash, check, and major credit cards. Other payment arrangements may be made upon request.

4.3 Late Payments

Late payments may incur interest charges at the maximum rate allowed by law. We reserve the right to withhold delivery or installation until payment is received.

5. Project Timeline

5.1 Estimated Completion

We will provide estimated completion dates for all projects. These are estimates only and may be affected by:

  • Material availability
  • Weather conditions (for outdoor or mobile work)
  • Changes to project scope
  • Customer delays in providing access or materials

5.2 Delays

We will notify customers promptly of any anticipated delays and work to minimize impact on project timelines.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate project specifications and requirements
  • Obtaining necessary permits or approvals
  • Ensuring site access during agreed-upon times
  • Providing a safe work environment
  • Reviewing and approving work in a timely manner
  • Making payments according to agreed terms

7. Warranty

7.1 Workmanship Warranty

We warrant our workmanship for a period of one (1) year from the date of completion. This warranty covers defects in welding and fabrication work under normal use conditions.

7.2 Exclusions

This warranty does not cover:

  • Damage caused by misuse, abuse, or negligence
  • Normal wear and tear
  • Damage caused by third parties
  • Issues arising from customer-supplied materials or designs
  • Corrosion or rust on non-stainless steel materials

7.3 Warranty Claims

To make a warranty claim, contact us within the warranty period. We will inspect the issue and, if covered, repair or replace the defective work at no charge.

8. Limitation of Liability

8.1 Disclaimer of Results

We do not guarantee specific results from our services. Outcomes may vary based on project specifications, materials, site conditions, and other factors beyond our control.

8.2 Limitation

To the maximum extent permitted by law, our total liability for any claim arising from our services shall not exceed the total amount paid by the customer for the specific service giving rise to the claim.

8.3 Exclusion of Consequential Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of use, or other intangible losses.

9. Intellectual Property

All designs, drawings, and specifications provided by the customer remain the customer's property. Custom designs created by us for a project become the property of the customer upon full payment. We retain the right to use photographs of completed work for promotional purposes unless otherwise agreed.

10. Cancellation

10.1 By Customer

Customers may cancel orders in writing. Deposits are non-refundable. If work has begun, customer is responsible for costs incurred up to the cancellation date.

10.2 By Company

We reserve the right to cancel orders for any reason, including inability to complete work due to circumstances beyond our control. In such cases, deposits will be refunded.

11. Dispute Resolution

11.1 Negotiation

In the event of a dispute, parties agree to attempt to resolve the matter through good faith negotiation.

11.2 Mediation

If negotiation fails, parties agree to participate in mediation before pursuing other remedies.

11.3 Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

12. Website Use

12.1 Permitted Use

You may use our website for lawful purposes to learn about our services and contact us.

12.2 Prohibited Use

You may not use our website to:

  • Transmit harmful code or malware
  • Attempt unauthorized access
  • Interfere with website operation
  • Collect information about other users
  • Infringe on intellectual property rights

13. Indemnification

You agree to indemnify and hold harmless RICKS CUSTOM WELDING INC, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or website, or your violation of these Terms.

14. Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, labor disputes, material shortages, government actions, or equipment failures.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with any quote, contract, or agreement specific to your project, constitute the entire agreement between you and RICKS CUSTOM WELDING INC.

18. Contact Information

For questions about these Terms, please contact:

RICKS CUSTOM WELDING INC
62 HOMESTEAD KNOLL LN
Huntly, VA 22640
Phone: +1 (469) 614-9224
Email: info@ricks-custom-welding.com