Privacy Policy

Last updated: January 1, 2026

RICKS CUSTOM WELDING INC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact or quote request forms
  • Subscribe to our newsletter or updates
  • Communicate with us via phone, email, or other channels
  • Request our services

This information may include:

  • Name and contact information (email, phone number, address)
  • Business or organization name
  • Project requirements and specifications
  • Billing and payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Geographic location (country/region)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information and updates
  • Communicate about products, services, and events (with your consent)
  • Analyze website usage and improve user experience
  • Protect against fraud and unauthorized activity
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on:

  • Consent: When you have given explicit consent for specific purposes
  • Contract: When processing is necessary to provide our services
  • Legitimate Interest: For business operations that do not override your rights
  • Legal Obligation: When required by applicable law

4. California Consumer Privacy Act (CCPA)

California residents have the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of their personal information
  • Opt-out of the sale of personal information (we do not sell personal information)
  • Request access to their personal information
  • Not be discriminated against for exercising these rights

To exercise these rights, please contact us at info@ricks-custom-welding.com.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf
  • Business Partners: For joint projects with your consent
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit
  • Secure storage and access controls
  • Regular security assessments
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at info@ricks-custom-welding.com.

9. Cookies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

14. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

RICKS CUSTOM WELDING INC
62 HOMESTEAD KNOLL LN
Huntly, VA 22640
Phone: +1 (469) 614-9224
Email: info@ricks-custom-welding.com